Privacy Policy
Introduction
Brody Rhaine Apiaries is committed to protecting and respecting your privacy. This policy explains how we collect, use, store and protect your personal information when you visit our website or contact us about our products and services.
Who we are
Business name: Brody Rhaine Apiaries
Email: brodyrhaineapiaries@gmail.com
Information we collect
We may collect the following information when you contact us or submit an order enquiry:
- Name
- Email address
- Telephone number
- Postal address, if provided
- Details relating to your enquiry, order, delivery or collection arrangements
We do not collect payment card information through our website.
How we use your information
We use your information to respond to enquiries, provide information about products and services, process and fulfil orders, arrange collection or delivery where applicable, and maintain business records.
We do not sell, rent or trade your personal information to third parties.
Lawful basis for processing
Under UK data protection law, we process your personal information where it is necessary to respond to your enquiries, fulfil requests, provide customer support, maintain business records, and meet any legal or accounting obligations.
Storage and security
Order enquiries are received by email and may be stored within our email account and business records. Information may also be stored in spreadsheets or cloud-based tools used for administration and order management.
We take reasonable steps to protect personal information from unauthorised access, loss, misuse or disclosure.
How long we keep information
We retain personal information only for as long as reasonably necessary to respond to enquiries, fulfil orders, maintain business records and meet legal or accounting requirements. Information that is no longer required will be securely deleted.
Sharing information
We do not sell your personal information. We may share information only where necessary to comply with legal obligations, protect our legal rights, or provide services requested by you.
Your rights
Under UK GDPR, you have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion where appropriate, object to certain types of processing, request restriction of processing, and lodge a complaint with the Information Commissioner's Office.
Cookies
Our website may use basic technical cookies necessary for the operation and performance of the website. You can control cookies through your browser settings.
Contact us
If you have any questions about this Privacy Policy or your personal information, please contact us at brodyrhaineapiaries@gmail.com.
Changes to this policy
We may update this Privacy Policy from time to time. Any updates will be published on this page.